Understanding Your Bill

This is an interactive bill statement. Click each section for a detailed description of your electric bill. If you have questions or need further assistance, please contact a Member Services Representative at 770-832-3552 Monday through Friday from 8 a.m. to 5 p.m.

Click A Section To Learn More

Click A Section To Learn More
Current Month's Usage Total Amount Due Previous Amount Due Current Month's Charges Past Due Notice Payment Options Power Cost Adjustment Payment Coupon

Current Month's Usage

Members are charged for the previous month's energy usage. Below you see the meter readings from your last cycle and your current cycle. These readings determine your kWh (energy) usage for the dates shown. For a breakdown of your kWh usage, please use the rate calculators provided on the Traditional Billing and PrePay pages respectively.

Total Amount Due

Your total amount due includes the current payment amount, any amount past due, late charges and other fees (if applicable.) For a breakdown of the charges, please see Current Month's Usage. Your payment due date is also listed below. If paid after this date, late fees are incurred.

Previous Amount Due

Previous balance and payments.

Current Month's Charges

Here is a detailed breakdown of your account charges. In addition to your $33 base charge and energy usage, any other fees (i.e. outdoor lights), discounts (i.e. senior citizen discount, bank draft), Operation Round Up® donation, credits and taxes are calculated.

Past Due Notice

If your payment is past due, pay this amount.

Payment Options

Pay your bill a number of ways.

Power Cost Adjustment

The Power Cost Adjustment (PCA) is used to adjust the rates charged to Members when the price for fuel to generate electricity (primarily natural gas and coal) rises and falls over time. Depending on how much Carroll EMC's wholesale producers pay for generation fuels, PCAs can be additions or subtractions.
If not for the PCA clause in the rate, we would have to make our rates higher to make sure we recover the wholesale power cost.

Payment Coupon

Return this stub with your mailed check payment. Please mail all payments to this payment return address to ensure prompt payment processing. You can also pay online through our Member portal, mobile app, in person or over the phone. No matter how you pay, all the information you need for a quick transaction is right here.

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