Traditional accounts are billed on a monthly cycle, post consumption, with all bills due and payable monthly upon receipt.
Members using traditional billing may be required to pay a deposit based upon credit history. The deposit is returned to Members when they leave the system or after 18 consecutive months with on-time payments.
- Membership fee: $15
- Account service charge: $20
- Reconnect fee: $45 (additional deposit may be required, up to $100)
- Returned check: $30
- Trip service charge: $85 (may apply)
- Delinquent fee: 5% of bill amount or $10, whichever is greater
Arrangements are offered once the bill is past due. Although the late fee still applies, the Member can extend their bill 7 days past the disconnect date. Arrangements must be made before the disconnect date.
Would you like to eliminate the paper bill you receive each month and simply get an e-mail alert instead?
We’ll send you a monthly email message that a new bill has been calculated. To view your bill statement and make your payment, log on to our Member Portal. From this option, you can print the bill or make a payment by credit card or e-check.