All Carroll EMC Members can receive text alerts on their mobile device when their power goes out and when it’s restored. Members will also be able to report an outage to Carroll EMC via text message. This convenient service will allow the information to go directly into the co-op’s outage management system so that crews can quickly be dispatched to restore power.
All Members will automatically be enrolled in this free program. In November, they will receive an opt-in message on their mobile device that says “Welcome to CEMC’s outage notification system.” If they wish to opt-out of the program and alerts, they simply reply with the word STOP.
If you do not receive a text, contact our Member Services Representatives at 770-832-3552 to update your mobile device phone number in our system.
How it Works: A notification will go out to a Member when an account they have registered for has a “confirmed outage.” A notification will also go out when an estimated restoration time is added or changed and upon restoration of power.
Login to the link below to modify your account or signup:
Contact our Member Services Representatives or login to Carroll EMC’s Member Portal to ensure we have your correct phone number on file.